FAQ

All orders are shipped from Canada. We offer a variety of UPS shipping options, and shipping rates are automatically calculated at checkout based on your location, the size
of your order, and the delivery service you choose.

For orders within Canada, available shipping options include:

• UPS 3 Day Select®
• UPS Express®
• UPS® Expedited
• UPS® Standard

For orders to the United States, available shipping options include:

• UPS 3 Day Select®
• UPS Express® Early
• UPS Express® Saver
• UPS® Standard

Orders over $200.00 qualify for free shipping. Once your order has shipped, you'll receive a tracking number so you can follow your package every step of the way.

If you have any questions about
payment and shipping before making your purchase, feel free to contact us at contact@newsocialfashionwear.co

Ordering from our store is quick and easy:

1. Browse our collection, select the products you'd like to purchase, add them to your cart, and complete your order at checkout.
2. Once your order has been placed, you will receive an automatic order confirmation email confirming that we have received your purchase.
3. Shipping costs are automatically calculated at checkout based on your delivery address, order size, and the
   UPS shipping service you select. Orders over $200.00 CAD qualify for free shipping.
4. All orders are shipped from Canada. In-stock items are typically processed and dispatched within 3 business days after payment has been received. Delivery times vary depending on your destination and the shipping method selected.
5. Once your order has shipped, you will
   receive a shipping confirmation email with a tracking number so you can
   monitor your package throughout its journey.

1. All of our products are made in partnership with our trusted manufacturing partner in China.

2. We work closely with our manufacturing team to ensure each product meets our quality standards before it is shipped to our
customers.

3. Please note: At this time, all available products are in stock and ready to ship. Made-to-order items are currently unavailable. 

We work with trusted manufacturing partners to produce high-quality products that meet our standards for craftsmanship and durability. Each product is carefully selected and quality-checked before being offered to our customers.

We offer a variety of secure payment options to make checkout quick and convenient.

We currently accept:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

All payments are processed securely during
checkout. Your order will begin processing once your payment has been successfully authorized.

We want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us and we will be happy to assist you.

Return Policy

Items may be returned within 30 days of delivery, provided
they are:

• Unworn, unused, and in their original
  condition
• Returned with all original packaging and
  tags attached
• Free from any signs of wear, damage, or
  alteration

To request a return, please contact us with your order
number and the reason for your return. Our team will provide the next steps.

Exchanges

If you would like to exchange an item for a different size, colour, or product, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.

Non-Returnable
Items

For hygiene and quality reasons, certain items may not be eligible for return. Sale items, customized products, or made-to-order items may also be excluded from returns unless they arrive damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect. Original shipping fees are non-refundable.

Once your return has been received and inspected, we will notify you regarding your refund or exchange.

For any questions about returns or exchanges, please contact our customer support team at: contact@newsocialfashionwear.co

Return
Shipping

Customers are responsible for return shipping costs
unless the item received is damaged, defective, or incorrect. Original shipping
fees are non-refundable.

Once your return has been received and inspected, we will
notify you regarding your refund or exchange.

For
any questions about returns or exchanges, please contact our customer support
team.

All orders are shipped from Canada.

Orders to the United States

We are pleased to cover applicable U.S. import tariffs for orders shipped to the United States, so you will not be responsible for these additional costs.

International
Orders

For orders shipped outside of Canada and the United States, additional customs fees,
duties, taxes, or import charges may apply depending on your destination country. These charges are determined by your local customs authority and are the responsibility of the customer.

Customs processing times may vary depending on the destination country and are outside
of our control. To help ensure smooth delivery, please make sure your shipping
information is accurate and complete when placing your order.

If you have any questions about
international shipping, customs, or duties, please contact our customer support
team at :

contact@newsocialfashionwear.co